Privacy Policy

Last updated: 9 November 2026

This website, cybersnd.com, is operated under the registered business name CyberS&D (ABN 75 929 767 432), based in Victoria, Australia. For privacy questions or requests, email cybersnd@cybersnd.com.

Information we collect

When you submit an enquiry, our forms collect your first name, last name, email address and message. You may choose to include your organisation, role or project details. Please do not send passwords, payment card details, customer records or sensitive security findings through a public enquiry form. We can arrange an appropriate channel for those materials.

If we undertake an agreed engagement, we may receive contact details, authorisations, project instructions, test accounts, logs, evidence and other information supplied or generated within the agreed scope. Some of this may contain personal information.

Squarespace, which hosts this website and stores form submissions, processes technical information needed to operate the site, including IP address, browser and device information, pages visited and cookie data. Our forms use Google reCAPTCHA to help detect spam; Google may process technical information when you use a form.

How we use information

We use information to respond to enquiries, discuss and quote work, carry out authorised services, provide findings and recommendations, maintain business records, protect our systems and understand how the website is used. We do not operate a marketing mailing list. Submitting an enquiry does not add you to one.

Who receives information

Squarespace stores website form submissions and sends notifications to our business email. Our email provider processes those messages. Google provides reCAPTCHA on the forms. We may share information with a client-approved collaborator or professional adviser where needed for an agreed engagement, or where disclosure is required by law. We do not publish client information or findings without permission.

Some service providers may process or store information outside Australia. Their handling is subject to their own privacy practices and our applicable agreements with them.

Cookies and analytics

Necessary cookies support the operation and security of this site. Optional Squarespace analytics cookies help us understand visits. The cookie banner lets you accept, decline or manage optional cookies, which are restricted until you accept them. You can revisit your choice through the site’s Cookie Preferences control and can also manage cookies in your browser. Google reCAPTCHA may use its own technologies when you interact with a form.

Security and retention

We take reasonable steps to protect information from unauthorised access, loss and misuse. We retain it for as long as needed for the purposes above, any agreed engagement, and applicable legal or record-keeping requirements, then delete or de-identify it where appropriate.

Access, correction and concerns

Email cybersnd@cybersnd.com to request access to or correction of personal information we hold about you, or to raise a privacy concern. We may need to verify your identity before acting on a request. We will consider the request and respond within a reasonable time. If you remain dissatisfied, you may contact the Office of the Australian Information Commissioner at oaic.gov.au.

Changes

We may update this policy when our practices or services change. The latest version and its update date will appear on this page.